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Terms of Use

A legal disclaimer

Terms of Use – LinkOurFamily

Effective Date: 8th August 2025

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the LinkOurFamily website, mobile application, and related services (“Services”).
By creating an account or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. About LinkOurFamily

LinkOurFamily Pty Ltd (“LinkOurFamily”, “we”, “us”, “our”) provides a platform designed to help seniors, veterans, and their families coordinate care, stay connected, and manage health and daily living information.
Our Services are not a substitute for professional medical, legal, or emergency advice. Always seek qualified assistance when required.

3. Eligibility

You must be at least 18 years old to create an account. If you are using the Services on behalf of another person (e.g., an elderly family member), you confirm that you have their consent or legal authority to do so.

4. Your Account

You are responsible for:

  • Keeping your account login details secure

  • All activities under your account

  • Ensuring any information you provide is accurate, up to date, and lawful

We may suspend or terminate accounts if these Terms are breached.

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful, fraudulent, or harmful purposes

  • Share or upload content that is offensive, defamatory, discriminatory, or infringes others’ rights

  • Attempt to gain unauthorised access to our systems or data

  • Introduce malicious code (viruses, malware, etc.) into the Services

6. Health & Sensitive Information

You control who can access your health and personal information via the Services. By sharing such information, you grant us permission to process it in accordance with our Privacy Policy.

7. Intellectual Property

All content, trademarks, and technology in the Services are owned by or licensed to LinkOurFamily. You may use the Services only for personal, non-commercial purposes. You may not copy, modify, distribute, or reverse-engineer any part of the Services without our consent.

8. Service Availability & Changes

We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may update, change, or discontinue features at any time without notice.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any loss, damage, or injury arising from your use of the Services

  • We do not guarantee the accuracy or completeness of information entered into the Services by users

  • Our total liability for any claim is limited to the amount you have paid to use the Services in the 12 months before the claim (if applicable)

10. Indemnity

You agree to indemnify and hold LinkOurFamily harmless from any claims, damages, or costs arising from your breach of these Terms or misuse of the Services.

11. Termination

You may close your account at any time. We may suspend or terminate your account if you breach these Terms or use the Services unlawfully.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia, and you submit to the jurisdiction of its courts.

13. Contact Us

If you have questions about these Terms, please contact:

LinkOurFamily Pty Ltd
Email: info@linkourfamily.com

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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